Return & Exchange Policy
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you encounter any issues or have concerns, please review our return and exchange policy below:
- Returns: We only accept returns for defective or damaged products. If your item is found to be defective upon delivery, please notify us within 3 days of receipt.
- Return Process: To initiate a return, please contact our customer support at info@elitegadgetslb.com or call us at +961 76 557 576 with your order number and a description of the issue. Our team will guide you through the return process.
- Return Shipping: The return shipping cost will be covered by us for defective items.
- Exchanges: We accept exchanges if you receive the wrong product or if the product is defective. Please reach out to our support team within 3 days of receiving the item to arrange for an exchange.
- Non-Returnable Items: Please note that certain items, such as opened electronic items, used accessories, or items that show signs of misuse, are not eligible for returns.
If you have any questions regarding our return and exchange policy, do not hesitate to reach out to our customer service team.